Personal Information Collection Statement / Privacy Policy

This Statement applies to WoodArt website,, and application.

Please read this Statement carefully and contact if you have any questions about our privacy practices or your personal information choices. It is important that you check back often for updates to this Statement.

Personal Data

The WoodArt Limited is committed to the responsible handling of personal data. Under the Hong Kong Personal Data (Privacy) Ordinance, personal data means any data relating directly or indirectly to a living individual; from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and in a form in which access to or processing of the data is practicable.

Types of Personal Data that we collect

We collect personal information from you when you register as a member and from time to time for purchase products and to use our website.

We may ask you to provide personal data such as your name, address, phone number, email address, user name and password, country.

If you purchase something from us, we may collect payment information, such as financial or bank account name (for cheque) or bank card information or AsiaPay or PayPal, and other information necessary for us to process the transaction.

Our servers and other technologies automatically collect and store certain information to help us administer, compute, protect, analyze, and improve our services and user experience.

How we use personal data

We process personal data for the following purposes:

  • Set-up and administration of WoodArt membership accounts.
  • Processing your purchase order
  • Processing payments
  • Delivering marketing and events communications to you across various platforms, such as email, telephone, text messaging, social media, mobile devices, smart phones, apps, and online. If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. For apps, you may turn off the alert or notification.
  • We may use personal information to meet our audit requirements, security purposes, respond to requests from law enforcement agencies, and to protect our rights and safety.

Where we store, process and secure personal data

We use third parties such as data storage server, cloud hosting services, suppliers, and technology support located around the world to serve the needs of the WoodArt and its members.

For credit card information, we do not store the three or four digit CVV/CSC card number.

How long we keep personal data

We retain personal data for as long as we reasonably require it for management or legal purposes. We take into consideration local law, license or agreement obligations, and the expectations and requirements of our members. When we no longer need personal information, we securely delete or destroy it.

Your right to access and correct your personal data

We respect your right to access and control your information. We will respond to requests to amend, correct, or delete your personal information. You may revise your account info on our website. Or you may contact our with any requests related to your personal data.

Use of Cookies

The use of cookies and other tracking technologies is standard across websites and apps through which information is collected about your online activities. When you visit the website, we may use cookie files to store and track information about your personal data or your actions for the purposes of providing our services to you.

Most web browsers are initially set up to accept cookies. You can choose to ‘not accept’ cookies by changing the settings but if you do so you may find that certain features on the website, including online banking, do not work properly.

Connecting via Social Networks

Our websites or apps or electronic mailings may include social networking features, such as the Facebook® “Like” button and widgets, “Share” buttons, and interactive programs. If you choose to connect using a social networking or similar service, we may receive and store authentication information from that service to enable you to log in and other information that you may choose to share when you connect with these services. These services may collect information such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties.

My consent to information relating to the above.